Healthcare

We partner with NHS organisations to deliver secure, sustainable digital transformation that turns strategy into measurable impact

Sideways dots | Issured

Digital expertise, change leadership, and assurance that modernise services without compromising care. 

Key challenges include:

The NHS is under constant pressure to modernise, balancing digital innovation with patient safety, workforce challenges, and financial constraints across Acute and Hospital Trusts, Primary Care / GP Practices, Community Care, Mental Health, Integrated Care Services and Social Care.

Digital Maturity

Many Trusts have not reached digital maturity.  Moving beyond basic EPR (Electronic Patient Record) use to integrated workflows and predictive analytics remains a challenge.  

Upgrading EPR systems is complex and can introduce clinical risk such as misrouting, data errors or downtime).  

Trusts must manage change carefully to minimise disruption to clinical services. 

Interoperability & Systems Integration

 Connecting departmental systems such as radiology, labs and pharmacy is often difficult, due to mismatched data models, interfaces, and processes.  

Cross – trust care pathways are slow and error prone.   Integration with community and social care services is often inadequate, causing fragmented patient journeys. 

Operational Pressures & Limited Slack

Staff shortages, seasonal surges, emergency pressures, and backlog management leave little capacity for change.  

Transformations often happen under high stress conditions, limiting risk tolerance.

Supporting vulnerable | CSR | Issured
Change, Adoption & Cultural Alignment

Clinical staff may resist or struggle to adopt to new systems if there are poor workflows or training is inadequate. 

Change fatigue is common after repeated digital initiatives with limited success. 

Digital literacy caries across roles complicating training and adoption efforts. 

Data & Analytics Capability

Many trusts lack mature capabilities in data science, predictive modelling, AI, or advanced analytics. 

Clinical decision support, real-time dashboards, and predictive capacity are often constrained by data quality, integration, or governance barriers. 

How Issured helps

Digital Strategy and Transformation Advisory

We help health organisations define clear, achievable digital transformation approaches that are aligned to clinical priorities, operational realities, and budget constraints, including:

  • Digital maturity assessment (aligned with What Good Looks Like framework) 
  • Target Operating Model design for digital health 
  • Prioritised transformation roadmaps 
  • Business case & benefits realisation aligned to Green Book standards 

Change Management and Organisational Transformation

We embed structured change management to ensure new systems, processes, and ways of working are adopted and deliver value. 

  • Change readiness assessment & stakeholder mapping 
  • Organisational design & operating model alignment 
  • Leadership & culture programmes for digital adoption 
  • Communication & engagement frameworks 
  • Workforce capability uplift & training strategy 

EPR, Infrastructure & Technology Modernisation

We help trusts assess, plan, and deliver modern EPRs, infrastructure upgrades, and integration strategies without compromising safety or operations. 

  • EPR readiness and assurance reviews 
  • Infrastructure and interoperability assessments 
  • Vendor evaluation and procurement support 
  • Legacy system transition planning 
  • Cloud migration and technical risk management

Data & Interoperability Services

We design data and interoperability frameworks that enable safe, lawful, and effective information sharing across care systems. 

  • Data strategy & architecture design 
  • Interoperability standards and API frameworks 
  • Shared care record design and implementation support 
  • Data governance, quality, and assurance frameworks 
  • Analytics readiness and data-driven performance improvement 

Programme Management Office (PMO) as a Service

Delivery of Programme and Project Management services to support change and transformation programmes in agile delivery structures. 

  • PMO setup and optimisation 
  • Benefits tracking and risk management 
  • Portfolio prioritisation and value tracking 
  • Gateway readiness & assurance reviews 
  • Performance dashboards and delivery reporting 

Cybersecurity, Privacy & Compliance Assurance 

We integrate security, privacy, and clinical safety assurance into every stage of digital change. 

  • Cyber risk and maturity assessments (aligned with NCSC & DSPT) 
  • Information governance and DPIA support 
  • Clinical safety case development (DCB0129/DCB0160) 
  • Security architecture design and assurance 
  • Business continuity & incident response planning 

Data-Driven Insights, AI & Innovation Enablement 

We help NHS organisations explore, pilot, and scale emerging technologies safely and effectively. 

  • AI readiness & governance frameworks  
  • Proof-of-concept design & pilot evaluation 
  • Data science capability development 
  • Automation (RPA) opportunity mapping 
  • Ethical AI risk assessment and assurance

Workforce Enablement & Digital Skills Uplift 

We design targeted skills and capability programmes to build digital literacy and confidence across clinical, administrative, and management roles. 

  • Digital capability frameworks 
  • Role-based training and learning design 
  • Leadership development for digital transformation 
  • Adoption support and coaching 
  • Competency tracking and evaluation 

Discover how we can help you deliver measurable change

Why work with us

  • Proven Experience:  Over a decade of experience in delivering complex change programmes in UK Public Sector and NHS 
  • Expertise: Proven frameworks for change assurance and digital governance that are people centric 
  • Expertise in interoperability and data ethics: Enabling safe, connected care 
  • Trusted Partner: We work in partnership, as a part of your delivery team and ensure that you are equipped with the knowledge and skills to sustain the change long after our engagement
  • Honest advice: We will always be open and honest in our advice, allowing you to make informed and balanced decisions
  • Hands on support throughout: We don't just produce slide decks and walk away, expecting you to work through the detail, we are with you side- by – side throughout implementation
  • Agile: As an SME we have the ability to adapt our services to your needs, ensuring our approach is customised to your organisation
Healthcare
Testimonials | Digital Transformation Specialists | Issured Ltd

Issured has supported transformation initiatives across the NHS including NHS Digital.

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